There are signing services. And there’s the way we do it.
Five differences that define how we operate.
We don’t just place a notary. We own the closing.
Most signing services treat their job as an introduction. They send a notary, send the scanbacks, and step back. If something goes wrong, the notary becomes the problem to solve. We treat our job as ownership of the transaction, from order intake to clean funding.
Every order passes through four internal checkpoints. Pre-signing document review by our quality team. Real-time appointment tracking by our scheduling team. Post-signing scanback verification before anything lands in your inbox. Package tracking by our tracking coordinator until the documents arrive on time. The signing isn’t done when the signer signs. It’s done when you have what you need to fund.
The quote you get is the invoice you pay.
In this industry, the quote is the invitation. The invoice is the surprise. Print fees added because the package was longer than expected. Travel fees because the signer was further than estimated. Re-sign fees because the borrower changed something. Did-not-close fees when the deal collapsed. After-hours fees. Remote area fees. The list expands until the final bill bears no resemblance to the original quote.
We don’t operate that way. The number we give you when you place the order is the number on your invoice. No print fees. No travel fees. No re-sign fees. No “did not close” fees. No remote area fees. No after-hours surcharges. One quote. One invoice. The same number on both.
Last-minute closings are not the exception. They are the standard.
A closing falls apart at 4 PM on a Friday. Your notary canceled. The signer is at the title office tomorrow at 9 AM and the package isn’t even printed. Most signing services will not answer the phone after hours or on holidays. Of the ones who do, most will say “the earliest we can do is Monday.”
We answer the phone. We schedule. We confirm. Same-day signings. After-hours signings. Weekend signings. Holiday signings. 24 hours a day, 365 days a year. Not because we want a story to tell, but because closings don’t care what time it is. They fund or they don’t.
Where legal training meets closing-day execution.
Most signing services were started by entrepreneurs who learned the industry from the outside. TCSS was started by Melina Fuenmayor, who learned it from the inside. As a Venezuelan-trained attorney, she worked as a paralegal at a law firm, became a notary, then a Notary Signing Agent executing over 100 transactions per month before founding the company.
That foundation shapes how we operate. Every notarial certificate is checked against state-specific requirements. Every signing follows protocols that account for the legal weight of what’s being executed. We also run our own training program, Notary Business Guidance, where Melina personally trains notaries on the standards we hold inside TCSS. The mission is to expand that bench every year, so that more closings in our network are executed by agents trained directly by us.
We don’t pick the first notary available. We pick the right one.
When you place an order, the question isn’t whether a notary is available. It’s whether the right notary is available. We screen our network for experience, credentials, reviews, training history, and reliability. Notaries who graduated from Notary Business Guidance carry an internal flag because we already know how they operate.
We also pay our notaries above industry standard. That single decision changes who shows up to work with us. Better pay attracts better agents, agents who choose TCSS orders before others, agents who treat each closing with the care it deserves. 40,000+ notaries on the roster. The one we send to your closing was chosen, not assigned.
One closing. Test it for yourself.
There’s no contract to sign. No commitment beyond the first order. Try one closing the way we do it. The difference between a routine signing and a closing handled with judgment will be obvious.
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